Privacy Policy
Codeorigin LLC (“we”, “us”, “our” or the “Company”) is dedicated to protecting the privacy of individuals who visit its web sites and make use of associated services. This Privacy Policy (the “Policy”) describes our practices regarding the collection and use of personal information on the querysolv.com web site (this “Site”).
Codeorigin, LLC is a US-headquartered company and therefore information covered by this Privacy Policy will be hosted and stored in the United States, which does not have similar data protection laws to the European Union. By providing us with any personal information, you agree to that information being stored and processed in the United States.
Information collected
- Information provided by your web browser as part of normal access using HTTP/HTTPS protocols. This information can include IP addresses, referring web sites, and web browser types.
- Information provided by you through forms, surveys, and other entries. This information can include e-mail addresses and other personal, financial, or demographic information.
- E-mail addresses of individuals who communicate with us via e-mail.
Cookie policy
This web site DOES NOT place cookies on your computer or use them to track your visit. For other web sites that we may link to, including third-party payment processors, please refer to the cookie and privacy policies of the respective web sites.
Use of information collected
We may use the information provided by your web browser to improve our web site and ensure its proper operation. We may use the personal information you share with us, with your consent, to:
- Fulfill orders or services requested
- Provide updates and status information
- Provide site, product, and service updates
- Provide information about new products, services, and upcoming events
- Provide other information that we deem to be relevant or useful to you
We do not share, sell, lease, or rent the personal information you share with us to third parties except when required by law or legal process.
The QuerySolv software
The QuerySolv software runs on your own server, and in normal running it sends us nothing. If the service or its control panel ends abnormally, a diagnostic report describing the failure is kept on your server and sent to us the next time the service starts, as described in the product manual and on the security page. Validation of an installed license key may also be performed against our license server. We use diagnostic reports to correct defects and license checks to verify licenses, and we do not share either with third parties except when required by law or legal process.
Children and online privacy
No part of our web site is directed towards or intended to attract children under 18 years of age. We do not knowingly accept online personal information from children. If you are under 18 or required to have parental consent, you should not share any information about yourself.
Your rights to your personal information
You may choose not to submit your personal information to us. You may also request modification or deletion of your personal information. If you remove your personal information, it will no longer be used to send correspondence to you. You can remove your information from any of our e-mail subscription lists by clicking on the “Unsubscribe” link at the bottom of every e-mail we send you. You can also remove your information by sending your request, in writing, via e-mail to: supportATquerysolvDOTcom (please replace “AT” with @ and “DOT” with .).
Privacy policies of external web sites
Our web site may contain links to other web sites, including third-party payment processors. Our privacy policy applies only to our site. We do not review, control, or monitor the privacy practices of web sites operated by others. If you click on a link to another web site, we recommend that you review the privacy practices of that web site and make your own conclusions regarding the adequacy of those practices.
Changes to this Privacy Policy
We reserve the right to make changes to this privacy policy at any time. We may do so by posting the changes online at our site or by notifying you of the existence and location of the new or revised privacy policy. We encourage you to review this Privacy Policy each time you visit the web site.
How to contact us
If you have questions or comments about this privacy statement, the practices of this site, or your dealings with this site, you can contact us via e-mail sent to: supportATquerysolvDOTcom (please replace “AT” with @ and “DOT” with .) or by regular mail to:
Attn: Office of Data Protection and Privacy
